Last Updated: May 18, 2026
Placid Psychiatry (“Placid Psychiatry,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, call us from the website, respond to an advertisement, request information, or otherwise communicate with us online.
This Privacy Policy applies to information collected through our website, phone-contact workflow, advertisements, and related digital communications.
This Website Privacy Policy is separate from any HIPAA Notice of Privacy Practices or clinical consent documents that may apply if you become a client or patient of Placid Psychiatry. If you become a client or patient, additional privacy practices, rights, and responsibilities may apply to your health information.
Attorney-review update note
Internal note for counsel review: updated to match the current stated Placid Psychiatry website flow: visitors call the practice directly from the website; no website intake/contact form is intended to collect intake information unless the practice later adds one and updates this policy/workflow.
Information We Collect
We may collect information that you choose to provide to us, including:
- Name
- Email address
- Phone number
- State or general location
- Information you provide if you contact Placid Psychiatry directly by phone or another approved communication method
- Communications you send to us by phone, email, text message, or other approved communication methods
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visit
- Referring website, advertisement, or campaign
- General location information
- Cookie, pixel, tag, analytics, and similar website activity data
How We Use Information
We may use information to:
- Respond to your inquiry
- Contact you about services, scheduling, consultations, or follow-up
- Provide information you requested
- Communicate with you by phone, email, text message, or other communication methods
- Improve our website, services, and user experience
- Understand how visitors use our website
- Measure and improve advertising and marketing performance
- Maintain website security and prevent misuse
- Comply with applicable legal, regulatory, professional, and business obligations
Website Forms, Advertising Forms, and Contact Requests
Placid Psychiatry’s current website workflow is intended to direct visitors to contact the practice by phone. The website is not intended to operate as a clinical intake form, patient portal, insurance-verification form, or emergency communication channel.
Advertising forms, including Meta/Facebook/Instagram or Google-style lead forms if used in the future, should be treated as basic contact-request channels only unless counsel approves a different workflow. Please do not submit diagnosis details, symptoms, treatment history, medication information, insurance cards, insurance member numbers, payment information, crisis information, Social Security numbers, psychotherapy notes, treatment records, or other sensitive health information through advertising forms, general website forms, standard email, or text message.
If Placid Psychiatry later adds a secure intake tool, such as Hushmail/Hushforms or a similar secure provider, this Privacy Policy and the related vendor/BAA workflow should be reviewed and updated before launch.
Submitting a website form, advertisement form, or contact request does not create a provider-patient, therapist-client, or treatment relationship. A treatment relationship is only established after appropriate intake, consent, and acceptance by Placid Psychiatry.
If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room. If you are in emotional distress or suicidal crisis, call or text 988 to reach the Suicide & Crisis Lifeline.
Communications by Phone, Email, and Text Message
If you provide your contact information, we may contact you by phone, email, text message, or similar methods to respond to your inquiry, provide information, assist with scheduling, or follow up with you.
Standard email and text messaging may not always be fully secure. Please avoid sending highly sensitive health, clinical, insurance, financial, or personal information by email or text unless you are using a secure method approved by Placid Psychiatry.
You may ask us to stop sending non-essential marketing communications by following the opt-out instructions provided in the message or by contacting us directly.
Cookies, Analytics, and Advertising Technologies
Our website may use cookies, pixels, tags, analytics tools, advertising tools, and similar technologies to operate the website, understand visitor activity, improve user experience, measure advertising performance, and support marketing efforts.
These technologies may collect information such as pages viewed, links clicked, device information, browser information, IP address, general location, and interactions with advertisements or website pages.
We do not intentionally use these technologies to disclose psychotherapy notes, treatment records, diagnosis details, medication information, clinical session content, or detailed clinical information to advertising platforms. We also work to avoid configuring tracking technologies on pages or forms in a way that would disclose protected health information to vendors unless permitted by law and supported by appropriate agreements.
You can usually control cookies through your browser settings. If you disable cookies, some website features may not work properly.
Online Advertising
We may use online advertising platforms to promote our services and understand whether our advertising is effective. If you submit a form through an advertisement, the information you provide may be shared with the advertising platform and with service providers that help us respond to your inquiry.
We do not intentionally upload psychotherapy notes, treatment records, diagnosis details, clinical session content, insurance cards, payment information, Social Security numbers, or other highly sensitive clinical information to advertising platforms.
How We Share Information
We may disclose limited information to service providers and vendors only as needed for them to perform services for us, such as operating our website, hosting secure online forms, managing communications, responding to inquiries, maintaining security, or supporting related business functions.
These service providers may include website platforms, hosting providers, communication tools, security services, analytics providers, advertising platforms, and other operational vendors.
We do not authorize service providers to use personal information or protected health information for their own unrelated purposes. Where a service provider creates, receives, maintains, or transmits protected health information on our behalf, we seek to use appropriate privacy and security arrangements, including business associate agreements where required.
We may also disclose information when required by law, regulation, legal process, court order, professional obligation, or when necessary to protect the rights, safety, and security of Placid Psychiatry, our clients, website visitors, or others.
We do not sell personal information for money.
Health Information
Placid Psychiatry provides mental health and related services. Depending on the context, information you provide may be considered health information or protected health information under applicable federal or state privacy laws.
If you become a client or patient of Placid Psychiatry, additional privacy practices, rights, and responsibilities may apply to your health information. Those practices may be described in separate intake, consent, privacy, or clinical documents provided by Placid Psychiatry.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information collected through our website and online communications. However, no website, internet transmission, email, text message, electronic form, or electronic storage method can be guaranteed to be completely secure.
Third-Party Websites and Services
Our website may link to or use third-party websites, forms, platforms, tools, or services. We are not responsible for the privacy practices of third-party websites or services that we do not control. We encourage you to review the privacy policies of any third-party services you use.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website. If you believe a child under 13 has provided personal information through our website, please contact us so we can review and delete it if appropriate.
California Privacy Rights
California residents may have certain privacy rights under California law, depending on the type of information collected and the legal context. These rights may include the right to request access to certain personal information, request correction or deletion of certain personal information, or ask questions about how information is used or shared.
To the extent California privacy or medical confidentiality laws apply, we will handle personal information and medical information as required by those laws.
To submit a privacy-related request, please contact us using the information below. We may need to verify your identity before responding.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Placid Psychiatry
1235 N. Harbor Blvd #120
Fullerton, CA 92832
Phone: (562) 354-0002
Email: info@placidpsych.com